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Frequently asked questions (FAQ)

 

What cleaning services do you offer?

  • We offer a comprehensive range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, window cleaning, and more (please refer to our services tab). Our team is equipped to handle all your cleaning needs and are listed under the services tab.

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What sets your cleaning service apart from others?

  • We take pride in our commitment to excellence, personalized service, and attention to detail. The key benefits of our business are personalized service, direct communication, flexibility, client relationships, competitive pricing &  reliability and consistency.

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Are your cleaners available during holidays and weekends?

  • Yes, our 24-hour cleaning service operates 365 days a year, including holidays and weekends. We understand that cleaning needs can arise at any time, and we are here to help whenever you require our services.

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What areas do you service in Sydney, Australia?

  • We proudly serve Sydney wide.

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How can I request a quote for cleaning services?

  • Requesting a quote is simple! Just complete our online form or email us at info@kinmaintenanceservices.com.au. We'll provide you with a free, no-obligation quote tailored to your specific cleaning needs.

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Is your cleaning service available for one-time or recurring appointments?

  • We offer both one-time and recurring cleaning appointments. Whether you need a thorough deep clean or regular maintenance, KIN Maintenance has got you covered.

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How do you ensure the security and privacy of our premises?

  • We prioritize the security and privacy of our clients and our cleaners are professionally trained. Rest assured, your premises are in safe hands.

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Do I need to be present during the cleaning service?

  • It is not necessary for the client to be present during the cleaning service. Many of our clients provide access to their homes or offices and return to find their space cleaned.

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How long does a typical cleaning service take?

  • The duration of a cleaning service depends on various factors, including the size and condition of the space, the type of service requested, and any specific requirements. We can provide you with an estimated time frame when you book a service

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What if I have a specific cleaning request or issue after the service?

  • Clients will need communicate any specific requests or concerns with us in advance. If you have any issues after the service, please contact our team within 72 hours, and we will promptly address these issues

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